We ship Monday thru Friday, and offer free US Ground shipping to all 50 States on orders with a value of $250 or more.  Standard Shipping, Two-Day and Overnight packages will be shipped at prevailing rates. Please allow 24 hours for order processing, and note that carriers do not include weekends in their transit times. International shipping is available at standard international rates based on the least costly option.

Our Guarantee:

We will accept any item for refund or exchange if accompanied by the receipt.  

Full-Price & Sale-Price Merchandise:

The full amount will be credited to the original tender (credit card, gift card, or online gift certificate) if returned within 60 days of the ship date on your receipt and accompanied by the receipt.

After 60 days, we will gladly make an exchange or issue an on-line credit for the original purchase price if accompanied by the receipt. 

Both full price & sale items must be in new, unworn, unwashed condition, to be accepted as a return. 

Price adjustments will be accepted within 10 days from the ship date. Price adjustments are accepted on items purchased at the full retail price only. Items purchased on sale or with a promotional discount, are not eligible for further price adjustment. 

Making a Return or Exchange 

All returns will be credited to the original form of payment unless otherwise specified on the return/exchange form. Your credit card account will be credited upon processing of the returned item(s), and the credit should appear on your next statement. You will receive an e-mail notification upon the completion of return processing. 

Please ship the item(s) you wish to return/exchange back to us using a method you can track.  (USPS, UPS or FedEx)  Please save the shipping receipt and return tracking information for your records.  Only merchandise received by our warehouse can be credited.

Customers are responsible for return freight charges.

Your package should be sent to:

Eterna

The Apparel Logistics Group

883 Trinity Dr.

Lewisville, TX 75056

1-866-873-1308

Please allow 10 to 12 business days for us to receive and process your return or exchange. 

Your satisfaction is very important to us. If you have any questions, please call us at 1-866-873-1308 or e-mail us at info@ScottBarber.com.

Please allow 10 to 12 business days for us to receive and process your return or exchange.

We collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.